Our team

A renowned and skilled hair transplant surgeon with over 30 years’ experience, Dr. Mario Marzola has a kind and caring nature and takes the time to understand each patient personally. In 2018 “Dr Mazola was awarded the ‘Manfred Lucas,’ award in Hollywood by the International society of hair restoration surgeons for his talent. This award is the highest most prestigious honour and not given every year. The recipient possesses both rare and special talents in the hair transplant industry.”

Our Dr also pioneered the Trichophytic Closure – a hair transplant technique that is now used globally and in 2006 was awarded the prestigious Golden Follicle Award for his contribution to the hair restoration industry.

An active member of the Australasian College of Cosmetic Surgery (AACS) and on the Board of Governors for International Society of Hair Restoration Surgery (ISHRS), Dr. Marzola regularly attends and presents at conferences around the world and is an international trainer and lecturer in hair transplantation.

Helen Marzola is a registered nurse with over 25 years’ experience, assisting at the highest level of surgical care in the hair transplantation industry. Helen leads our technical teams at Medihair.

Helen is a passionate international leader in the field of teaching and helping medical hair technicians develop their skills in graft dissection, graft placement, hair design and orientation with a dedication to the highest level of patient care that is world class.

Helen is well respected trainer for the ‘International Society for Hair Restorations Surgeons’ assistant’s program and has maintained this role for many years.

Specialties include:

• Training technicians in hair design and the application of cosmetic models
• Training technicians in graft survival techniques for gold standard yield

A well-respected surgical stylist, Bianca Shaw has worked in the hair loss industry for 28 years, educating and supporting patients, and working alongside many of Australia’s leading surgeons. Qualified in Trichology and Hairdressing, Bianca was initially trained by a leading hair transplant surgeon and can perform a range of procedures including hair line design, placement of grafts for maximum density, and the dissection and implantation of hair follicles.

Having worked for leading hair loss companies, and managing a number of successful hair transplant practices, Bianca is committed to helping patients understand the treatment options available, ensuring they make the best decision and get the best results to improve their appearance and quality of life.

Specialties include:

• Patient assessment based on patient’s hair characteristics and an in-depth understanding of all options

Caitlin James is the current 2019 WINNER of the Team Micro International Artist and Australian Artist of the Year 2017 & 2019 World SMP Awards.

Caitlin has over 10 years’ experience as a hair transplant technician and was certified in 2011 at the ISHRS (International Society of Hair Transplant Surgery). Caitlin is recognised as an industry leader for Scalp Micropigmentation and considered one of the best trainers in the world.

Having trained alongside our International Award – winning Hair Transplant Surgeon Dr Mario Marzola for over 10 years, she understands the how to perform scalp micropigmentation with hair transplantation which is a specialised skill to ensure best yield of transplanted grafts and protection of existing hair.

Claudia has worked in the field of scalp pigmentation for many years. Receiving multiple trainings from international trainers.  Claudia is a skilled and senior practitioner treating medical hair conditions specialising in Alopecia camouflage. With an artistic flair and eye for perfection, she has an exceptional skill at rebuilding hairlines and correcting hair transplant scars for men and women. Claudia works closely with our Surgeons and Medical team to achieve natural looking results that dramatically improve the appearance of thin hair or transplanted hair that requires more density.

Specialties include:

• Linear scar correction from previous FUT hair surgery
• General thickening of thinning hair for men and women

Anna has worked in Aesthetic Patient Support for over 10 years. Anna comes from a medical business management background, and has work in a hair transplantation environment for the past 6 years. She has a strong understanding of the hair transplantation processes having trained as a theatre technician.