MEET AUSTRALIA’S BEST
Our Team is the most experienced and qualified and are dedicated to achieving the best-looking results and highest success rates.
Our doctors are American Board Certified, internationally recognised and award winning including, the prestigious Manfred Lucas and Golden Follicle Awards. Each of our team brings a wealth of experience, commitment, and love for what we do. We genuinely care for our patients.
A consultation with us will determine how we can improve your appearance and restore your confidence.

BIANCA HEYBURN
LEAD DOCTORS CONSULTANT
BIANCA HEYBURN
LEAD DOCTORS CONSULTANT
With over 30 years of experience as a hair surgical stylist and educator, Bianca Heyburn is recognised as a leading authority in responsible hair restoration consulting. She is trusted by Australia’s most respected hair transplant doctors to deliver education, surgical design planning, and patient support that ensures the best possible outcomes.
Bianca is formally trained in responsible consulting, with expertise in donor hair management, aesthetic design, and graft planning to achieve high-density, natural-looking results. She guides patients through treatment models including FUE, FUT, Hybrid, and Robotic procedures helping them understand the surgical process, manage expectations, and make informed decisions.
Her role includes introducing to each patient the most appropriate doctor, based on clinical requirements and visual goals. All surgeons she consults for are internationally experienced, lecture globally, and are known for producing exceptional results. Patients are welcome to meet one or more.
Bianca has trained with top surgeons in advanced techniques such as hairline design, graft placement, and follicular dissection. She is proficient in tools like ARTAS robotics, NeoGraft, Direct Hair Implantation (DHI), and handheld FUE systems.
She attends international hair transplant conferences every year and has a strong understanding of advanced regenerative therapies including PRP (Platelet Rich Plasma), PRF (Platelet Rich Fibrin), Exosomes and other emerging bio stimulatory options that aim to protect and enhance existing hair.
Having studied Trichology and managed several successful clinics, Bianca remains committed to educating patients, preventing further thinning, and helping them achieve long-term satisfaction with their appearance.
Specialties include:
- Patient assessment based on patient’s hair characteristics and an in-depth understanding of all options
- Patient education for FUE and FUT surgery
- Patient education for Handheld FUE vs. Robotics vs. Machine vs. Hybrid
- Surgical restyling and new hair design
- Hairline design
- Design mapping for placement of grafts to achieve the maximum density and natural results
- Trichology
- All options to promote stable hair and healthier regrowth
- SMP patient education and assessment
- PRP, PRF, Exosome patient education and assessment
- Qualified in Trichology and Hairdressing

DR. MARIO MARZOLA
EXPERT HAIR TRANSPLANT DOCTOR
EXPERT HAIR TRANSPLANT DOCTOR
DR. MARIO MARZOLA
EXPERT HAIR TRANSPLANT DOCTOR
EXPERT HAIR TRANSPLANT DOCTOR
MBBS, FFMACS, DIPLOMATE ABHRS
A renowned and skilled world class hair transplant doctor with over 40 years’ experience, Dr. Mario Marzola has a kind and caring nature and takes the time to understand each patient personally.
In 2022 Dr. Marzola was recognised internationally and awarded in Instanbul for his achievements and contributions to FUE hair surgery.
In 2018 “Dr Mazola was awarded the ‘Manfred Lucas’ award in Hollywood by the International Society of Hair Restoration Surgery for his talent. This award is the highest most prestigious honour and not given every year. The recipient possesses both rare and special talents in the hair transplant industry.”
Dr. Marzola also pioneered the Trichophytic Closure – a hair transplant technique that is now used globally and in 2006 was awarded the prestigious Golden Follicle Award for his contribution to the hair restoration industry.
An active member of the Australasian College of Cosmetic Surgery (AACS) and on the Board of Governors for International Society of Hair Restoration Surgery (ISHRS), Dr. Marzola regularly attends and presents at conferences around the world and is an international trainer and lecturer in hair transplantation.
Specialising in FUE, Dr. Marzola is renowned for his artistic skills and expertise in dense packing, allowing him to perform large procedures and achieving major transformations without compromising the back or donor region.
Specialties include:
- Hair line lowering
- High dense packing with highest yields
- Temple restoration and blending the new hairs into the existing hair
- Crown restoration and blending the new hairs into the existing hair
- Restoring general thickness
- Beard transplantation
- Robotics / Machines vs. handheld vs. customised
- Large scale transformations
- Hair transplant correction from previous hair surgery
- Body hair transplantation
- Female hair transplantation
- FUE and FUT

PATRICIA SATALA RN
LEAD HAIR TRANSPLANT NURSE AND INJECTOR
PATRICIA SATALA RN
LEAD HAIR TRANSPLANT NURSE AND INJECTOR
Patricia Satala is a highly experienced registered nurse with over 18 years at the highest level of surgical care, including extensive expertise in hair transplant assistance and advanced hair growth therapies. As Medihair’s lead Hair Growth and Regenerative Nurse, Patricia oversees our hair growth and regenerative protocols, ensuring patients receive the latest and most effective treatments available.
With a deep commitment to excellence and a genuinely kind, caring nature, Patricia plays an integral role in assisting our hair transplant patients. She specialises in graft dissection, meticulous graft placement, and the design and orientation of natural-looking hairlines.
Specialties include:
- Hair loss injections using PRP Platelet Rich Plasma
- Hair loss injections using PRF Platelet Rich Fibrins
- Hair loss injections using Exosomes
- Hair loss injections using customised prescription medications
- Hair loss treatments for women
- Hair loss treatment protocols using Low Level Laser
- Technical hair design and the application of cosmetic models
- Graft survival techniques for gold standard yield
- High level graft placement for optimal visual outcomes
- Technical assistance with FUE procedures
- Technical assistance with FUT procedures
Her dedication to the highest level of patient care, combined with her warmth and compassion, ensures every patient feels supported and confident throughout their treatment journey.

CAITLIN JAMES
SCALP MICROPIGMENTATION PRACTITIONER
CAITLIN JAMES
SCALP MICROPIGMENTATION PRACTITIONER
Caitlin James was the 2019 WINNER of the Team Micro International Artist and Australian Artist of the Year 2017 & 2019 World SMP Awards.
Caitlin has over 10 years’ experience as a hair transplant technician and was certified in 2011 at the ISHRS (International Society of Hair Transplant Surgery). Caitlin is recognised as an industry leader for Scalp Micropigmentation and considered one of the best trainers in the world.
Having trained alongside our International Award winning Hair Transplant doctor, Dr. Mario Marzola for over 10 years, she understands how to perform scalp micropigmentation with hair transplantation which is a specialised skill to ensure best yield of transplanted grafts and protection of existing hair.
During her time in surgery as lead technician in graft dissection, implantation and design of new transplanted hairs, she understands how to use SMP to simulate natural hair growth which is unique.
She works closely with our doctors to dramatically increase the appearance of hair density and hide unsightly scars.
Specialties include:
- Enhancing the appearance of density using SMP with hair transplant surgery
- Linear scar correction from previous FUT hair surgery
- General thickening of thinning hair for men and women
- Beard simulation including patches or overall thickness
- Thickening poor donor sites
- SMP for women with existing hair