MEET OUR TEAM
At Medihair, experienced hair transplant doctors, hair restoration consultants, nurses, and clinical coordinators all work together to support you through your hair restoration journey. We combine technical skill with genuine care, clear communication, and long-term planning that puts your safety and satisfaction first.
The doctors include professionals trained in surgical hair restoration, with backgrounds in FUT, FUE and non-surgical options. Several hold international qualifications including the prestigious Manfred Lucas and Golden Follicle Awards, and their contributions to the field include teaching, presenting at medical conferences, and mentoring emerging doctors.
Every person at Medihair is committed to helping you make informed, confident decisions, whether that means moving forward with treatment, exploring alternatives, or simply gaining clarity on your hair health.
We don’t offer shortcuts or standardised plans. We listen, we educate, and we support you in choosing what feels right for you.
Bianca Heyburn–Shaw
Lead Hair Transplant & Hair Growth Consultant
Bianca Heyburn–Shaw
Lead Hair Transplant & Hair Growth Consultant
With over 30 years of experience as a surgical hair consultant and educator, Bianca Heyburn–Shaw is a highly respected voice in hair restoration. She works alongside AHPRA-registered doctors to support patients in understanding their treatment options, aesthetic goals, and the steps involved in their procedure journey.
Bianca is formally trained in responsible consulting and surgical design planning, including FUE, FUT, robotic, and hybrid techniques. She collaborates with patients and doctors to optimise visual outcomes through tailored treatment planning and post-operative care.
She regularly attends international conferences and maintains an in-depth understanding of advanced regenerative therapies.
Areas of Focus:
- Hair restoration education for FUE, FUT, and robotic procedures
- Aesthetic planning and surgical restyling
- Hairline design and graft placement mapping
- Assessment for PRP, PRF and exosome therapies
- Trichology and non-surgical options for hair growth and hair loss prevention
- SMP education and planning integration
- Hairdressing design, architecture in hair transplantation
- Repair case consultation
Dr Mario Marzola
Senior Hair Transplant Doctor – Adelaide
Senior Hair Transplant Doctor – Adelaide
Dr Mario Marzola
Senior Hair Transplant Doctor – Adelaide
Senior Hair Transplant Doctor – Adelaide
AHPRA Registration: MED0000970834 Registered Medical Practitioner (General Registration)
Qualifications
MBBS (Bachelor of Medicine, Bachelor of Surgery),
FFMACS (Fellow of the Faculty of Medicine, Australasian College of Cosmetic Surgery),
Diplomate of the American Board of Hair Restoration Surgery (ABHRS)
Achievements and Awards
Dr Mario Marzola has over 40 years clinical experience in hair transplant surgery. Internationally recognised for his contributions to hair restoration, he has been recognised by the International Society of Hair Restoration Surgery with the Golden Follicle and awarded the Manfred Lucas Awards by the ISHRS for innovation and long-standing service.
2022 Istanbul, – European FUE Congress
2018 Hollywood US – Manfred Lucas Awards by the ISHRS
VIEW HERE https://www.facebook.com/TheISHRS/videos/336900963785346/
Dr Marzola pioneered the Trichophytic Closure technique and is experienced in dense packing methods and high-volume procedures. He has lectured globally and remains actively involved in the training of emerging doctors.
Areas of Focus:
- FUE and FUT hair transplant techniques
- High density graft placement
- Beard hair transplantation
- female hair transplantation
- Correction of previous hair transplants
- Robotics, handheld and hybrid FUE systems
- Body hair transplantation and donor zone preservation
- Repair cases
- Donor zone preservation
View Patient Outcomes
https://www.medihairtransplant.com.au/results-before-and-after/
(Images compliant with AHPRA guidelines. Individual results may vary.)
Dr Russell Knudsen
Senior Hair Transplant Doctor – Sydney
Senior Hair Transplant Doctor – Sydney
Dr Russell Knudsen
Senior Hair Transplant Doctor – Sydney
Senior Hair Transplant Doctor – Sydney
AHPRA Registration: MED0001142102 Registered Medical Practitioner (General Registration)
Qualifications
MBBS (Honours),
Diplomate of the American Board of Hair Restoration Surgery (ABHRS)
Fellow, International Society of Hair Restoration Surgery (FISHRS)
Fellow, Australasian College of Cosmetic Surgery and Medicine (FACCSM)
Professional Overview
Dr Knudsen has more than 38 years of experience in the field of hair restoration. He holds Diplomate status with the ABHRS, the world’s only exam-based certification in hair transplant surgery. He has served as Past-President of both the International Society of Hair Restoration Surgery (ISHRS) and the Australasian College of Cosmetic Surgery and Medicine (ACCSM).
He has received major international recognition for his contribution to the field, including:
- 2014: Manfred Lucas Award, ISHRS
- 2000: Golden Follicle Award, ISHRS
Dr Knudsen is a contributing author in two leading medical textbooks on hair transplantation and has published extensively in peer-reviewed literature. He lectures regularly at medical conferences and is active in research and continuing professional education in hair restoration medicine.
Areas of Focus:
- FUE and FUT hair transplant techniques
- Hairline design and lowering techniques
- Beard hair transplantation
- Female hair transplantation
- ARTAS robotic –assisted transplantation (trainer and operator )
- Robotics, handheld and hybrid FUE systems
- Donor zone preservation
- Repair cases
- High-density graft placement where clinically appropriate
Watch our Educational Hair Loss Talk Show on YouTube
https://www.youtube.com/c/thehairlossshow
View Patient Outcomes
See Before & After Cases
https://www.medihairtransplant.com.au/results-before-and-after/
(Images compliant with AHPRA guidelines. Individual results may vary.)
Dr Vik Jayaprakash
Senior Hair Transplant Doctor – Melbourne & New Zealand
Senior Hair Transplant Doctor – Melbourne & New Zealand
Dr Vik Jayaprakash
Senior Hair Transplant Doctor – Melbourne & New Zealand
Senior Hair Transplant Doctor – Melbourne & New Zealand
AHPRA Registration MED0001188104 Registered Medical Practitioner (General Registration)
Qualifications
MBBS (Bachelor of Medicine, Bachelor of Surgery)
Diplomate of the American Board of Hair Restoration Surgery (ABHRS)
Fellow, Royal Australian College of General Practitioners (FRACGP)
Fellow, Royal New Zealand College of General Practitioners (FRNZCGP)
Professional Overview
Dr Jayaprakash is a highly experienced doctor whose practice is focused exclusively on hair restoration. He is one of a select group of Australian practitioners to earn Diplomate status with the American Board of Hair Restoration Surgery (ABHRS). He has also completed advanced training in both Europe and the United States.
He presents regularly at international conferences on topics including follicular unit extraction (FUE) techniques and donor zone management. He serves on several committees within the International Society of Hair Restoration Surgery (ISHRS), supporting education and technical standards across the field.
“Dr Jayaprakash focuses on detailed hairline planning and individualised treatment strategies designed to support natural-looking results, guided by each patient’s goals and clinical presentation.”
Areas of Focus:
- FUE and FUT hair transplant techniques
- Hairline design and lowering techniques
- Beard hair transplantation
- Female hair transplantation
- Afro hair transplantation
- Long – hair FUE transplantation
- Hair transplant correction and repair cases
- Donor zone preservation
- High-density graft placement where clinically appropriate
Watch our Educational Hair Loss Talk Show on YouTube
https://www.youtube.com/c/thehairlossshow
View Patient Outcomes
See Before & After Cases
https://www.medihairtransplant.com.au/results-before-and-after/
(Images compliant with AHPRA guidelines. Individual results may vary.)
Patricia Satala
Lead Clinical Nurse Hair Transplant & Regenerative Therapies
Patricia Satala
Lead Clinical Nurse Hair Transplant & Regenerative Therapies
Registered Nurse (Division 1)
AHPRA Registration: NMW0002029404 — Registered Nurse
Patricia Satala is a Registered Nurse with over 18 years’ experience. She is trained in advanced surgical support and regenerative hair treatments. She leads Medihair’s clinical protocols for hair transplant support, including procedural assistance, injection therapies, and Low-level laser programs.
Her work spans pre-op consultation, intraoperative assistance, and post-treatment patient care with a focus on long-term outcomes and comfort.
Areas of Focus:
- FUE and FUT hair transplant techniques
- Hairline design and lowering techniques
- Beard hair transplantation
- Female hair transplantation
- Afro hair transplantation
- Long – hair FUE transplantation
- Hair transplant correction and repair cases
- Donor zone preservation
- High-density graft placement where clinically appropriate
Watch our Educational Hair Loss Talk Show on YouTube
https://www.youtube.com/c/thehairlossshow
View Patient Outcomes
See Before & After Cases
https://www.medihairtransplant.com.au/results-before-and-after/
(Images compliant with AHPRA guidelines. Individual results may vary.)
Caitlin James
Scalp Micropigmentation Practitioner
Caitlin James
Scalp Micropigmentation Practitioner
Certified SMP Technician (2011), ISHRS-Accredited Hair Transplant Technician
Caitlin James is an internationally recognised scalp micropigmentation (SMP) practitioner with over 10 years of experience. She was awarded Australian Artist of the Year (2017 & 2019) and won the Team Micro International Award in 2019.
Having worked closely with Dr Mario Marzola for over a decade, Caitlin brings surgical knowledge and aesthetic artistry to SMP, particularly for post-transplant density enhancement and scar correction.
Areas of Focus:
- SMP integration with hair transplant surgery
- Linear scar camouflage post-FUT
- Density enhancement for thinning hair (men and women)
- Beard simulation and donor area blending
- SMP planning for female pattern hair loss
DISCLAIMER
Any surgical or invasive procedure carries risk. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.